Zeroharm

Bringing together society's collective wisdom to eliminate avoidable harm in healthcare

With AI and the cloud,
patient safety moves to the next stage.

A next-generation patient safety system: the incident reporting system developed and proven at Nagoya University Hospital, made available to every healthcare organization through AI and cloud technology.

Zeroharm admin screen — entry points for safety and medical device reports, with a statistics dashboardZeroharm report entry screen — smartphone form input and AI-assisted reporting
Nagoya University Venture designation logo

A Nagoya University venture

Bringing university research into practice

120K

AI trained on 120,000 reports from Nagoya University Hospital

Risk measurement grounded in real clinical data

3–4min

Reports written in 3–4 minutes on average

Minimizing the reporting burden on frontline staff

Three things Zeroharm changes

Reducing the burden on patient safety managers, by design

POINT 01

Everything starts with a report.

Understanding what is really happening, taking countermeasures, changing the frontline — the starting point is always a report from the field. That is why Zeroharm treats getting reports submitted as what matters most.

The keys are making reporting easy and making it feel safe. Zeroharm cuts the effort with reports completed in 3–4 minutes on average, AI-assisted input, and smartphone support — and lowers the psychological hurdle with anonymous reporting.

A cycle where reports change the frontline, which brings in more reportsSix steps form a cycle — easy to report, reports gather, reality becomes visible, countermeasures take shape, the frontline changes, reporting pays off — leading to growth in report volume.Report volumegrows1Easy to report2Reports gather3Reality is visible4Measures take shape5Frontline changes6Reporting pays off

POINT 02

Turn tallying time into analysis time.

Receive reports, open them in Excel, clean them up, classify, tally, chart, and turn them into slides. Repeated every month, this routine steals the time that should go to analysis and countermeasures.

With Zeroharm, just pick your conditions to draw Pareto charts, simple tallies, heatmaps, control charts, and more. Even tens of thousands of reports can be filtered in seconds.

Before

7steps

  1. 1Receive reports
  2. 2Open in Excel
  3. 3Clean up
  4. 4Classify
  5. 5Tally
  6. 6Make charts
  7. 7Build slides

Repeated every month

Zeroharm

2steps

  1. 1Pick conditions
  2. 2Output charts

Draw Pareto charts, simple tallies, and control charts just by picking conditions. Filter tens of thousands of reports in seconds.

POINT 03

Turn "this feels risky" into numbers.

The reports that lead to serious events are the ones buried in the daily stream. Zeroharm's AI, trained on real clinical data, quantifies risk along two axes — fault and severity — and visualizes the importance of each incident.

It also tracks changes in hospital-wide risk to catch unusual movement and detect early signs of serious events.

AI risk score analysis screen: scores plotted on a risk matrix, with risk, fault, and severity scores
AI risk score analysis: matrix and score details
Future — Where Zeroharm is headed

Connected reports prevent the next harm.

Sharing the patient safety knowledge accumulated on the frontline across hospitals. Building a platform where knowledge circulates, aiming for zero avoidable adverse events — that is the future Zeroharm is setting out to realize.

Data sovereignty stays with each healthcare organization, and sharing happens only after anonymization.

By making incidents both easy to report and easy to analyze and act on, we aim to bring medical harm to zero.

A strong ally not only for large hospitals, but also for solo risk managers, clinics, and home-care providers.

Value returned to you

  • Benchmark comparison

    See objectively where you stand among peers

  • Risk analysis

    Visualize risk trends by department and category

  • Suggested preventive measures

    AI proposes standardized countermeasures

Diagram: data from healthcare organizations flows into Zeroharm and returns as value after anonymization and AI processingIncident data from your hospital, other and affiliated hospitals, and clinics and home care is gathered into Zeroharm, then anonymized and processed with AI, and returned to each organization as analyses and insights.ZeroharmYour hospitalOther / affiliated hospitalsClinics & home careAnonymizationAI processing

Key Features

Features born from frontline challenges

The burden on those who report, and on those who receive. Every Zeroharm feature was born from the voices of the medical frontline.

See all features on the Service page →

Start by trying Zeroharm for free

We offer an online demo and a hands-on trial in a real environment

STEP 01Free

Online demo

See the actual screens as we walk you through the features and workflow.

STEP 02Free

Trial

Use Zeroharm in a real environment and see how it fits your operations.

Request a Free Demo

The trial becomes available after you have seen the demo.

The advantages of a cloud system

SaaS you use from a browser — no servers in your hospital

Typical on-premises: servers installed and managed in-house

Requires buying and installing servers, plus in-house upkeep and management

Zeroharm (cloud): just use your browser

Servers live in the cloud. We handle operations and maintenance

Comparison of typical on-premises reporting systems and Zeroharm (cloud)
CategoryTypical on-premises reporting systemZeroharm (cloud)
Initial costServers and other hardware must be purchased, so upfront costs are high.No hardware to buy, keeping initial costs down.
Operations & maintenanceHardware must be managed in-house or entrusted to a vendor.No hardware for your hospital to manage.
Feature updatesTypically a one-time purchase, with extra fees for major updates every few years.Regularly updated to the latest features and UI — always current.
Integration & AIClosed environments make hospital-to-hospital connection and AI adoption difficult or costly.Enables hospital-to-hospital connection and low-cost AI.

Zeroharm runs in your web browser and supports Microsoft Edge and Google Chrome.

The path to adoption

Before you sign, you can try the real environment and see how it feels on the frontline

  1. 01

    Contact us / request a free demo

    Reach out anytime through the form.

  2. 02

    Online demo

    We walk you through the screens and features live.

  3. 03

    Quotation

    We provide a quote based on your scale of use.

  4. 04

    TrialBefore contract

    Try Zeroharm in a real environment.

  5. 05

    Initial setupBefore contract

    Set up departments, users, and report formats together with us.

  6. 06

    Hands-on check on the frontlineBefore contract

    Use it in daily practice and confirm it fits your operations.

  7. 07

    Contract

    Once you are satisfied, we proceed with the contract.

  8. 08

    Go live

    Start running in production.

News

News articles are currently available in Japanese only.